Accessibility statement

Standards

This statement follows the Israeli Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013. The Israeli standard for web accessibility is IS 5568 Part 1. Separately, our development target is WCAG 2.2 at level AA.

Status

Our testing of parts of the website identified accessibility issues that have not yet been fixed, as described below. A full conformance assessment has not yet been completed. This statement does not claim full conformance with accessibility requirements.

What we tested

On 9 and 11 November 2026 we tested the site ourselves, without an external auditor:

• Automated testing (axe) in desktop view and narrow view, in Hebrew and English. Pages tested: home, the trip-planning questionnaire, the sign-in and sign-up screens, privacy policy, terms, the Italy page and sample trip pages. Automated testing included the public sign-in and sign-up screens. This does not establish that complete registration and sign-in flows or account-based processes have been tested.
• Keyboard navigation, in Hebrew, in desktop view: home, the questionnaire, the sign-in screen and a sample trip.
• The "skip to content" link, in Hebrew and English, in desktop view: home, the questionnaire and a sample trip.
• Narrow view (320 pixels), in Hebrew: home, the questionnaire, the sign-in screen, the Italy page and a sample trip.

What we found in these tests

• On the pages tested, the "skip to content" link appeared on the first Tab press and moved the focus to the page content.
• A visible focus indicator was observed during the keyboard interactions tested on the screens listed above. Other states remain under assessment.
• In the questionnaire, moving to the next step moved the focus to the new step's heading.
• Automated testing found no issues on the questionnaire, the sign-in and sign-up screens, privacy policy, terms and sample trip pages. These results apply only to the tested states and scan rules. They do not establish full accessibility of the screens or processes.

Known issues not yet fixed

• On the home page, some city cards in the scrolling strip are partly hidden, so their click area is small.
• On the home page, in the route animation, stops that are not yet highlighted have low contrast.
• On the Italy page, in narrow view, the guide cards have low contrast.
• On the trip page, at a width of 320 pixels, the action bar is wider than the screen and may not be scrollable with a keyboard. Retesting is still open.

Not tested yet

• Screen readers, including screen-reader testing of new chat message announcements and whether earlier content is announced again.
• Zoom and text spacing.
• End-to-end testing has not yet been completed for registration, sign-in, updated terms and age confirmation in existing accounts, or account-based processes including trip creation, chat, editing, sharing and account deletion.
• Keyboard navigation and narrow view on the English pages.
• Pop-up dialogs, the calendar and the map.

External services

Booking links may lead to websites operated by external providers, and navigation links may open Google Maps. We do not operate those services. If you experience difficulty with a link or the transition to an external service, please contact us so that we can consider how to help.

Help and contact

If you experience difficulty using the website, you can email us to report the issue and request assistance.

Responsible for accessibility requests: Tzvi. In his absence: Yehonatan Dahan.

Email: joinbijou@gmail.com

You may include the page address, the action you tried to complete and a description of the difficulty. These details are not a prerequisite for handling your request. You do not need to provide a medical diagnosis or medical information.